Privacy Notice


SUMMARY


I collect and use information to create and deliver a funeral, memorial or interment of ashes ceremony, according to your wishes.


Physical data is retained until after the ceremony, then securely transferred to, and shredded by, a specialist, accredited company.


Electronic Data is kept by me on a password-protected system to which only I have access. A backup copy is kept using an encrypted, secure, storage facility.


Electronic data is retained to allow me to continue to provide a service to you (for example, if you require a copy of a transcript of the ceremony), for legal purposes (for example, for HMRC and insurance purposes), and to enable me to refer to the data in the event of a query raised by you.


Except where required by law, to enable the ceremony to be conducted, or with your express permission, the data I collect will not be made available, given or sold to any third party for any purpose.  


You have the right to request a copy of data relating to you which is kept by me, and to request that I securely delete that data (except where its retention is required by law).  You may do this at any time by contacting me at david@davidorman.co.uk


 

CONTACT DETAILS


Name:            David Orman

Trading as:    David Orman Funeral Celebrant

Phone:           07806 099 978

E-mail:           david@davidorman.co.uk

Web:              www.davidorman.co.uk

ICO Registration Number:  ZB560720

 

 

THE TYPE OF INFORMATION I COLLECT


I collect and process the following information:


  • Your (my Client’s) information, including your name, address, phone number and email address, to allow me to contact you for the purpose of providing my services according to your wishes.
  • Information about you (my Client) and the family and friends of the person who has died, to enable me to write an appropriate, personalised Eulogy.

 

 

HOW I GET THE PERSONAL INFORMATION & WHY I HAVE IT


Most of the personal information I process is provided to me directly by you to enable me to create and deliver a funeral, memorial or interment of ashes ceremony on your behalf.


Your contact details may be provided to me by your chosen Funeral Director to allow me to make contact with you.  

I use the information that you have given me in order to:


  • Contact you to arrange a meeting to discuss your requirements.
  • Provide you with information about the service you have asked me to provide.
  • Create the ceremony you have asked me to deliver.
  • Ensure that any requests you have made for the ceremony are carried out.
  • Provide you with a draft copy and the transcript of the ceremony you have requested from me.


To enable the provision of the ceremony you have asked me to create and deliver, I may share essential data with your chosen Funeral Director,  the venue at which the ceremony is to be conducted, or another service provider necessary to ensuring the delivery of the ceremony.


Except where required by law or to enable the ceremony you have requested to be carried out, I do not share information you provide with any other person or organisation for any purpose, unless you specifically ask or allow me to do so.

 


LEGAL BASIS FOR USE OF THE INFORMATION


Legitimate Interest

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis I rely on for processing the information I collect (including data belonging to family and friends of the person who has died) is Legitimate Interest.


Your consent

The information (data) I collect and process is provided by you (my Client). If you do not wish to provide any particular information, you do not need to do so. If you wish to remove your consent for me to use any information (data) you have already provided (and which I am not legally obliged to retain), you may do so at any time. You can do this by contacting me at david@davidorman.co.uk  

 


HOW I STORE YOUR PERSONAL INFORMATION


Your information is securely stored.


I keep physical (hand-written) records, accessible only to me, until the ceremony has taken place. Unless required by law or requested by you, these will not be shared with anyone. Physical records are securely transferred to, and destroyed by, a specialist, accredited company once the ceremony has taken place.  


I keep electronic data (which may include: typed transcripts of notes taken at our meeting; copies of ceremonies; correspondence, including emails and messages; and any visual or audio files) on a password-protect, secure device, backed up on an encrypted, password-protected, server. Data required for legal or administrative (including insurance and quality control) purposes will be kept for 7 years; other data may be kept up to 7 years to allow me to provide any follow-up services you may request (e.g. a copy of a ceremony, or the creation of a further ceremony). Unless required by law, all data will be securely deleted after 7 years.

 


YOUR DATA PROTECTION RIGHTS


Under data protection law, you have rights including:

  • Your right of access - You have the right to ask me for copies of your personal information.
  • Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me at david@davidorman.co.uk if you wish to make a request.

 


HOW TO COMPLAIN


If you have any concerns about my use of your personal information, you can make a complaint to me at david@davidorman.co.uk.

You can also complain to the ICO if you are unhappy with how I have used your data.


The ICO’s address is:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk



07806 099 978

david@davidorman.co.uk